Wednesday, December 29, 2010

Important new section of Unity Connection 8.5 readme

Synchronizing Connection and Exchange Mailboxes (Single Inbox)

You can configure Connection to synchronize voice messages between Connection mailboxes and the corresponding Exchange mailboxes. When single inbox is enabled for a user, all voice messages, including those sent from Cisco ViewMail for Microsoft Outlook, are first stored in Connection and are immediately replicated to the Exchange mailbox for the recipient. Voice messages appear in the Outlook inbox for the user, alongside email and faxes, and also appear in the Connection mailbox for the user.

For Connection 8.5(1), single inbox will support only Exchange 2010. Support will be added for Exchange 2003 in the first quarter of calendar year 2011, and support for Exchange 2007 will be added in the second quarter of calendar year 2011. When support for a version of Exchange is added, the "Unified Messaging Requirements: Synchronizing Connection and Exchange Mailboxes (Single Inbox) (Connection 8.5 and Later Only)" section in the System Requirements for Cisco Unity Connection Release 8.x will be updated with that information.