Sunday, August 8, 2010

Performance monitor/real time monitoring tool

A huge argument in I.T. is "practical experience" vs "lot's of study of official course material" and the ups and downs of an engineer with tons of practical experience but no certs and an engineer with a few certs but not much experience.

I personally think both are extremely important and make for a well rounded engineer, but I can't count the number of engineers I have met who while very cluey have totally dismissed the need for certification and official vendor material which I feel is a mistake.

Am I getting to a point here? Yes I am. Today I wanted to talk about a tool I would never have discovered or realised how incredibly useful it is had I not been pursuing my CCIE Voice, that tool is the Real time monitoring tool, I assume ofcourse we have all heard about this tool if you use CUCM on a daily basis. But what you might not know is how incredibly useful it actually is.

One of the things I love about CCME is that I can debug things so easily, quick debug commands, lots of nice show commands make it easy for me to tell what is going on in my system, for example, if i want to know about an active call on a phone:

show ephone register
ephone-4[3] Mac:001X.XXX.XXX TCP socket:[2] activeLine:1 whisperLine:0 REGISTERED in SCCP ver 17/12 max_streams=5
mediaActive:1 whisper_mediaActive:0 startMedia:1 offhook:1 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:8 privacy:1
IP: 37323 7941 keepalive 253 max_line 2 available_line 1
blf speed dial 1:5007 test
Preferred Codec: g711ulaw
Active Call on DN 30 chan 1 :1001 29524 to 2000 via
G729 20 bytes vad
Tx Pkts 5451 bytes 174432 Rx Pkts 5429 bytes 173728 Lost 0
Jitter 2 Latency 0 callingDn -1 calledDn -1 (media path callID 1204 srcCallID 1205)

How do i pull up such relevant info on CUCM? Well Some info I am afraid you can't, but simply knowing that a call is indeed active can be done with the performance monitor.

Here's how:

First you need to go to the Application - Plugin page for CUCM, download and install the real time monitoring tool and login. Once you do click on "Performance" and select your server, you will be presented with so many things you can track! You can track things like attempted Extension Mobility logins, calls on a device, hits to hunt lists, just about everything!

I hope this helps someone out there


  1. The information you have given here is truly helpful to me. CCNA- It’s a certification program based on routing & switching for starting level network engineers that helps improve your investment in knowledge of networking & increase the value of employer’s network...
    ccna training institute in Chennai|ccna institutes in Chennai

  2. Thanks for sharing this niche useful informative post to our knowledge, Actually SAP is ERP software that can be used in many companies for their day to day business activities it has great scope in future.
    SAP training in chennai|SAP courses in chennai|SAP Training in Chennai|SAP institutes in chennai

  3. I like this blog it is really interesting and informative too thanks for sharing this information i got more information from your blog.

    ccna training in chennai

  4. Web programmer than would be who makes dynamic applications.Official Blog Web programmer has little bit of designing information but better at making applications.

  5. Updating with the latest technology and implementing it is the only way to survive in our niche. Thanks for making me this article. You have done a great job by sharing this content in here. Keep writing article like this.
    SAS Training in Chennai | SAS Course in Chennai

  6. Amazing Blog with useful information cool stuff with lumsum information thanks for such a nice blog...Wonderful information has been Shared..
    CCNA Training in Chennai Tambaram | Networking Training in Chennai Guindy

  7. Thank you for taking time to provide us some of the useful and exclusive information with us.
    SAS Training in Chennai | SAS Training Institutes in Chennai | SAS Courses in Chennai

  8. These kind of post are always inspiring and I prefer to read quality content so I happy to find many good point here in the post, writing is simply great, thank you for the post.
    alexandria car service

  9. I think that you can do with some pics to drive the message home a bit, but other than that, this is excellent blog. An excellent read. I'll certainly be back. Limo in washington dc

  10. I am happy when reading your blog with updated information! thanks a lot and hope that you will post more site that are related to this site.
    shuttle bus to bwi

  11. I like the post format as you create user engagement in the complete article. It seems round up of all published posts. Thanks for gauging the informative posts.
    cara menggugurkan kandungan

  12. Those guidelines additionally worked to become a good way to recognize that other people online have the identical fervor like mine to grasp great deal more around this condition.

    java training in bangalore

  13. I believe there are many more pleasurable opportunities ahead for individuals that looked at your site. hadoop training in bangalore

  14. I’m experiencing some small security issues with my latest blog, and I’d like to find something safer. Do you have any suggestions?
    Big Data Training in Marathahalli

  15. Your good knowledge and kindness in playing with all the pieces were very useful. I don’t know what I would have done if I had not encountered such a step like this. java training in bangalore

  16. Needed to compose you a very little word to thank you yet again regarding the nice suggestions you’ve contributed here.
    white label website builder

    mobile website builder

  17. Those guidelines additionally worked to become a good way to recognize that other people online have the identical fervor like mine to grasp great deal more around this condition.
    Summer Course Training Institute in Chennai | Summer Course Training Institute in Velachery