Monday, July 7, 2014

(Random collection) Random collection of bugs I uncovered during an upgrade from 8.5 to 10.5

- WORKFLOW does not get copied over with a DRS (no reason codes etc)
- Bug with headsets and 79XX handsets means transfers will not work correctly
- ITL will have issues  (show itl in the console)
-  watch out for JTAPI IPv6 issues causing problems with RMCM logging in
- there is an issue when doing UCCX switch version from 8.5 to 10.5
(shared memory on UCS server look for bug with that mentioned)
- CUIC login fails
- database sync has failed when going from SU3 to SU4 for 8.5